Conditions of Use

Terms & Conditions

Every effort is made to ensure that products are in stock for prompt despatch. Should we be out of stock of any item, we will offer you a replacement or refund at the earliest opportunity. All items are offered subject to availability at the time of ordering.

Every care has been taken to ensure that all descriptions, specifications, colours and prices are correct and endeavour to be as accurate as possible. All sizes are approximate.

For queries about goods or services, please contact us by e-mail at customerservice@gifts-chicane.co.uk

For complaints about goods or services, please contact us by e-mail at complaints@gifts-chicane.co.uk

Payment methods

Chicane only accepts payment with order. The billing address which you supply must be the address to which the credit/debit card is registered, we do not accept P.O. Box numbers for a billing address. You can have a different address for the delivery address.

We accept credit/debit card payments through Paypal, a secure payment service.

We also accept payment by cheques drawn on a UK bank, please print a copy of either the invoice or your order confirmation e-mail and post it to us with your cheque. We will despatch the order to you as soon as the cheque has been received and cleared by our bank.

We can only accept payment in UK Sterling.